Digital Experience & Brand Design

Jon Samuels

Designing customer experiences, digital platforms and brands that work together.

Senior design leader with 15+ years' experience working across UI/UX, ecommerce and brand design. I combine interaction and visual design with systems thinking, helping businesses create clearer digital experiences and stronger, more distinctive brands.

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Jon Samuels — Head of Creative & Brand, London
One experience. Not separate disciplines.

Brand, UX and marketing don't exist separately for the customer. They're all part of the same experience.

For the past 15 years I've worked across the points where those disciplines meet — designing digital platforms, customer journeys, ecommerce experiences and brand systems for consumer and technology businesses.

My work combines hands-on UI and interaction design with the broader thinking needed to build scalable systems and lead creative delivery.

Capabilities

Brand & Creative Direction

Building and evolving brands across campaigns, customer communications and multiple touchpoints.

UX & Digital Experience

Designing digital journeys and interfaces that balance user needs with commercial objectives.

Brand & Design Systems

Creating scalable visual systems, guidelines and components that bring consistency without limiting creativity.

Ecommerce & Customer Journeys

Improving how customers discover, navigate and buy across complex multi-brand digital environments.

Art Direction & Visual Craft

Bringing together typography, photography, illustration and motion to create distinctive and effective work.

Creative Leadership

Setting direction, managing stakeholders and external partners, and maintaining standards from concept through to delivery.

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